Privacy Policy

We collect information you provide directly to us, including: **Personal Information:** • Name, email address, phone number • Account credentials • Profile information and photos • Payment information (processed securely) **Property Information:** • Property listings and descriptions • Photos and documents you upload • Location data for listings **Usage Information:** • Pages visited and features used • Search queries and preferences • Device and browser information • IP address and location data

We use the information we collect to: • Provide and maintain our services • Process transactions and send related information • Send you technical notices and support messages • Respond to your comments and questions • Improve and personalize your experience • Send marketing communications (with your consent) • Detect and prevent fraud and abuse • Comply with legal obligations

We may share your information in the following situations: **With Property Owners/Agents:** When you inquire about a property, we share your contact information with the listing party. **With Service Providers:** We share data with vendors who help us provide services (payment processors, hosting, analytics). **For Legal Reasons:** We may disclose information if required by law or to protect rights and safety. **With Your Consent:** We may share information for other purposes with your explicit consent.

We implement appropriate security measures to protect your personal information: • SSL/TLS encryption for data in transit • AES-256 encryption for data at rest • Regular security audits and testing • Access controls and authentication • Secure data centers with physical security No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

You have the following rights regarding your personal data: **Access:** Request a copy of your personal data **Correction:** Update or correct inaccurate data **Deletion:** Request deletion of your data **Export:** Download your data in a portable format **Restriction:** Limit how we process your data **Objection:** Object to certain processing activities To exercise these rights, contact us at privacy@somprop.so

We use cookies and similar technologies to: • Remember your preferences • Understand how you use our service • Provide personalized content • Analyze site traffic You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

We retain your personal information for as long as necessary to: • Provide our services • Comply with legal obligations • Resolve disputes • Enforce our agreements When data is no longer needed, we securely delete or anonymize it.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

If you have questions about this Privacy Policy or our data practices, contact us at: **Data Protection Officer** Email: privacy@somprop.so Phone: +252 61 234 5678 Address: Mogadishu, Somalia